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Help & FAQ

General Questions

You can contact us directly and in person by visiting us at B&S Labels. However, we’ve also made a contact form that you can fill out to ask us, technical difficulties or sales inquiries. Just visit our contact us page.

When you click on the map, you’ll be shown an overview of the Printing factory and our opening times. We can process your orders online at any time, but our guaranteed turnaround only includes working days. Mon 6:30am – 4:00pm Tue – Thu 6:30 – 18:00 Fri 6:30 – 12:00

We take every measure to reduce print waste and improve our environmental impact. We have recycled options on Leaflets, Letterheads and Compliment Slips, all made from 100% post-consumer waste.

Yes, you can! If you have something specific that you would like to see we can send you a sample of that free of charge, or if you would like samples of all of our material on really cool stickers you can order that for only £4.50 

From 1 to 1,000 000+ Rolls normally start from 1000 labels minimum order. But ask as we could adjust something to suit.

We have over 250+ sizes to choose from, but we can make and mend to suit…

Depending on where the delivery takes place, prices may vary. For our guaranteed turnaround times. However, if you need it delivered to a different address or you need it delivered sooner than our guaranteed turnaround times, we can provide this service at an extra cost.

Simply let us know the print quantity you would like ASAP. We’ll ship the rest of the order as directed.

Either directly through our website when placing an order or we are happy to accept payment in the form of cheques, Bank Transfer or cash. We require full payment before we start work.

Most jobs will be shipped within 2-4 business days after you approve your proof online. Shipping by our local delivery company takes from 1 to 3 business days to get to you depending on your location. The length of time depends if you have already got artwork that you would like to use, if not it can take several days for the artwork to be designed and then the label can be created. The process should take no longer than five days as long as all artwork is passed and proofed before the label process can be done.

Yes you can request a proof. If you request a proof, once you have placed your order, you should get it within 1 business days after we receive your electronic files.

Once you have placed your order, you should get it within 1 business days after we receive your electronic files.

We require an electronic “paper trail” for all changes made after your initial order is placed. You may make changes to such things as quantity, shipping method, or shipping address. Please note that some changes cannot be made after certain stages in the production process — for instance, the quantity cannot be changed once your job has been printed.

Artwork, File Types & Uploading

Artwork is the design you would like to be printed on your label. You can create your own artwork using our online designer and upload straight through our website or send us any files via email to, if you don’t have any artwork we can create it for you though our design service.

We can usually work with most file formats however we prefer to receive .pdf vector files.

We accept PDF documents for uploads, and recommend that you create the file using Adobe InDesign. We want your file to work and your item to print as expected, so please read our File Supply Guide which covers everything you need to make the most of our high-standard production machinery.